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Tasmanian Retailer Development Program

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Last updated on April 26, 2016

The Tasmanian Retailer Development Program is not just for traditional retailers. It's especially designed for all Tasmanian small businesses supplying goods and services to the public. The program provides eligible business owners with the tools and skills to:

  • increase turnover and improve profitability
  • provide a point of difference to customers
  • improve resilience to rapidly changing business conditions.

The Tasmanian Retailer Development Program will be delivered state-wide by experienced small business facilitators and coaches during 2015-16 and 2016-17.

The program is made up of a series of workshops, one-on-one business coaching and a business health check.

Workshop series

Workshops will be held around Tasmania and cover topics such as:

  • developing your strengths and managing your limitations, increasing profitability and turnover
  • creating service superstars to define and communicate your point of difference to customers
  • innovation and entrepreneurship in 21st century retail - improving your resilience to changing business conditions.

You can attend one or more workshops. Each workshop costs $25 per business to cover costs and to confirm your attendance. Completing your business health check is essential before attending a workshop (see below).

The current schedule of workshops is detailed below.

Schedule of upcoming Workshops

Tuesday 2 August 2016Develop Your StrengthsDevonport
Wednesday 3 August 2016Creating Customer Service SuperstarsLaunceston
Thursday 11 August 2016Creating Customer Service SuperstarsHobart
Thursday 6 OctoberInnovation & Entrepreneurship in 21st Century RetailHobart
Tuesday 11 OctoberCreating Customer Service SuperstarsDevonport
Wednesday 12 OctoberInnovation & Entrepreneurship in 21st Century RetailLaunceston

All Workshops are 6:00pm – 8:30pm

Individual business coaching

Following the workshops, you can access individual business coaching tailored to your needs. The coach will work with you, guiding and supporting you to grow your business. They will also work with you to review your business strengths and weaknesses identified in your business health check (see below). For further information about the individual business coaching please contact Jess Storm, or Ph 0431 140 869.

Details of how and when the coaching will be available will be confirmed with you directly by the coaches.

Business health check

An essential part of being in the program is completing the business health check. You will be required to complete the business health check before you attend a workshop or undertake the individualised business coaching.

The business health check will help the coaches identify your strengths and weaknesses and guide you to the most valuable workshops. Once you register for a workshop, you will be emailed the health check.

Not sure where to start?

If you're not sure where to start, or want to find out more about the program, please call Jess Storm, or Ph 0431 140 869.

Are you eligible?

To be eligible for the program you must run a Tasmanian small business operating as a retailer or delivering services that:

  • has an Australian Business Number
  • has a permanent office or presence in Tasmania
  • employs less than 100 full time equivalents
  • sells goods and / or services to the general public (through shop-front or non-traditional means, including the internet).